Welcome aboard your relaxation destination !
We are excited that you have decide to join us for your special event or just to get away for a few hours. For public or private cruises, please make sure your party is present, on time, and ready to check in with our crew on board. We must maintain our schedules in order to accommodate the next scheduled trips for the day. In general, our reservation policies are simple however we encourage you to read our reservation policy below and contact us if you have any questions. Please email us with any questions at firstname.lastname@example.org. We will do our best to respond within 24-48 hours.
If we cancel a trip, then you will receive via email or telephone, a cancelation message. You will have two options available which are to have a 100% refund or to have a credit for another available trip time. Reasons for us to cancel or reschedule a trip:
Lack of minimum guest requirements for a scheduled public cruise
Severe weather, Fog, High Wind, or Small Craft Advisory Warnings (Owners, Management, and Captains decide the outcome of whether a trip will be canceled/rescheduled due to weather. If you do not hear from us regarding a cancelation/rescheduling message then the cruise is still departing)
Boat Related issues preventing us from safely transporting our guests
Captain or Crew emergency
If your party needs to cancel a trip, you MUST fill out our cancel/rebooking form by clicking on the button below. This form MUST be submitted to us:
Before 48 HOURS prior for a public boat cruise
Before 5 DAYS prior for a private cruise.
Failure to submit this form will result in all covers to be non-refundable. The form will be submitted to the office so we can process your cancellation request. For further questions feel free to email us at email@example.com or visit our FAQ page!
If you would like to cancel or reschedule your trip date/time with us please use our form and submit it to the main office for approval. Click on the link to be directed to the form.
If your desired date/time is already booked with another private event or full from public cruise reservations you can add your name to our waiting list by filling out the form